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PartStock FAQ:

  • Q: I just received my system but it won't boot and it has a solid amber power button.
    • A: Due to circumstances out of our control during the shipping process, the processor may become loose in its socket preventing the system from booting.
      If you just received your system and it has a solid amber power button, generally reseating the processor will fix this.

      For instructions on reseating your Dell Optiplex GX260 processor, CLICK HERE.

     

  • Q:  My system keeps crashing and/or getting "the blue screen of death".
    • A: Often times blue screens, crashes, and file corruption can be due to a failed or failing RAM. You can test your RAM with a utility called MEMTEST86+ which you can obtain here.

 


How To Reseat Your
DELL OPTIPLEX GX260 Processor

    NOTE: Make sure that the computer has been
unplugged from the electrical outlet before proceeding.


If needed, please CLICK HERE to get acquainted with some
basic components in your system before starting.

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  1. Open your case. On both sides of your computer there are 2 grey panels with a black button towards the rear of the system.
    Press both buttons in and lift up. The case will swivel open.
    Sometimes a little shake of the system in a downward motion (while the buttons are pressed in) is required if the system sticks shut.
  2. Case Buttons

  3. Lift the green fan shroud (applicable only on towers) and remove the heat sink by turning the green lever to the 'unlocked' position, tilting the heat sink the same direction you just moved the lever, and lifting it out. The heat sink will only fit in one way so pay attention to its orientation. The bottom side that is beveled out MUST be returned to the side opposite the green lever.
  4. Heat Sink Lever Open

    NOTE: The processor should be located on the motherboard in the cpu socket as pictured below.


    If you don't see it there, proceed to the next step. If the processor is in the socket proceed to STEP 4.
    Heat Sink Removed

  5. Sometimes the processor can get stuck to the bottom of the heat sink upon removal.
    If this happens, twist the processor on the heat sink by using your fingers on the outside green edge and lift the processor away from the heat sink.
  6. Processor Stuck On Heat Sink


  7. Release the processor from the motherboard by lifting up on the lever next to the CPU socket so that it is at a 90 degree angle to the motherboard.
    Slight pressure on the handle in the direction of the arrow pictured below is required to free the handle from the locked position.
  8. CPU lever


  9. Remove the processor with your fingers by lifting straight up on it.


  10. Replace the processor by reversing the order of steps 1-5 making sure the processor is inserted correctly as described below.
    There is a gold triangle located in one corner of the processor. This corner goes in the corner of the socket where the triangle is.
    The processor will only fit into the socket one way and should drop easily into the socket,
    DO NOT FORCE IT!!!
  11. P4 Corner Alignment



Getting aquainted with
basic system components

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RAM (aka Memory)
Computer RAM (aka memory)
Tower heat sink
Optiplex GX260 Tower heat sink
Desktop/Small Form Factor heat sink w/Fan Attached
Optiplex GX260 Desktop heat sink with Fan
Processor (aka CPU)
Pentium 4 Processor socket 478
Tower Fan Shroud

Optiplex GX260 tower fan shroud

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